Cheers to the arrival of summer CBI/BSI family!

To mark the start of the season, we have an exciting employee newsletter to share.

The Napkin Story

Have you ever wondered how CBI initially started?

Well, as many great origin stories go, CBI began on a napkin at a bar. Mike owned a company that specialized in plumbing work, as well as backflow. Don started his career as a contractor. Mike, being the traditional plumber he is, strayed from the salesman’s agenda. He preferred “doing” rather than being in an office, talking to people, and selling things. Through working at various job sites together, Mike and Don formed a strong friendship. One day after a round of golf, they ventured to a bar for drinks. As the drinks flowed, so did the ideas. While scribbling on a napkin, they realized the true potential of what backflow could be, and the rest is history!

CBI/BSI Family Circa 2012CBI/BSI Family Circa 2019

Trail mix poolside recipe


  • 2½ cups of sliced almonds 

  • ¼ cup honey

  • ¼ teaspoon almond extract 

  • 1¼ cup of dried cherries or cranberries

  • 1 cup finely chopped mixed nuts 

  • ⅔ cup of M&M minis


  • Place the ground almonds in a blender or food processor until finely ground 

  • While processing gradually add honey and almond extract

  • Move the mixture into a large bowl

  • Stir in cherries, mixed nuts and candies

  • Shape each into an 8-in. long roll

  • Wrap tightly in plastic; freeze 1 hour or until firm 

  • Unwrap and cut rolls into 1/2-in. slices. Store between pieces of waxed paper in airtight containers.

IT Updates

“Here are the updates that rolled out in the past few weeks. The IT Team is wrapping up a massive addition to the BSI Online program. This will add tons of new features to our municipal customers. The organizational side of our system is now complete. This allows the customer to access practically everything they need including test reports and letters they send to the water purveyors. Also, they will be able to access all the statistics they need for the testers.”

– Thanks for all your hard work on the IT side, guys!

Ketul Patel | IT Project Manager

Since January, we have had five new employees join the CBI/BSI family. Join me in welcoming:

Marie Lewis

Morgan Clarke
BSI | Marketing Manager

Jillian Veldey
BSI | Junior Marketer

Jeff Witek
CBI | Inspector

Samantha McCarthy
BSI | Sales Representative

Family Ties

The CBI/BSI family roots run deep! Natalie and Pete have remained an imperative husband and wife team, stemming from Natalie’s father, our founder, Don. Natalie’s brother, Nick, also works for us as a CBI Customer Service Representative. When we say we are a “family company”, we truly are!

The CBI/BSI family is always growing, with more on the way! We would proudly like to announce the following additions: 

Sloane Ryan
Sloane RyanDaughter of Kelli Castellanos | BSI CSR
Bo Matthew
Bo MatthewSon of Kayla Walsh | BSI CSR
Olivia Ann
Olivia AnnDaughter of Carrie Martin | BSI CSR

Executive Update: Irrigation Season

“As most of you are aware, we are in the middle of our busiest time of year, also known as “Irrigation Season.” This will continue on until August, as all the backflow devices attached to irrigation systems are typically due during this time period. This results in thousands of letters being sent each day. We greatly appreciate all the hard work the team is putting in, and we could not be successful without YOU!”

Brad Stancampiano
Executive Vice President

Christine Walsh
Vice President of Operations

We are now in the final implementation stage of our new HR program, Trupay. Aside from the new payroll module, which will take some stress off of Barb, Natalie and Chrissy as well as help them streamline the payroll process! Trupay is also an attractive alternative for employees because it offers more hands-on features including, employees being able to make changes in address, emergency contacts, federal withholdings, 401k, as well as direct deposit accounts.

We would like to give these ladies including Natalie a special shout out for being proactive and combating the paper and envelope shortages by tracking down cases of both from all over the country! This made our busiest season a whole lot busier but thanks to this team we have been able to get the job done. It wouldn’t have been possible without them. Thank you for all that you do!”


Saving some of the best news for last, BSI/CBI is now offering staff new and exciting benefits! New benefits which were put in place the first week of June include the below. Questions? Ask your manager for more details.

$50/month reimbursement for gym membership/recreation.

Employees will now receive their birthday as a paid day off.

8 paid hours allocated to employees to volunteer.

Aperol Spritz


  • 2 ounces Aperol

  • 3 ounces Prosecco

  • 1 ounce Club soda

  • Orange slice


  • Add the Processo, Aperol and club soda to a glass

  • Fill with ice

  • Stir

  • Garnish with an orange slice

BSI/CBI Employees!

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