North American Leader In Backflow Data Management

With 30+ years in business, BSI Online has revolutionized cross-connection control data management with our specialized backflow management software and service, we hold the US Patent for the concept! Our innovative approach automates key aspects of your backflow program, including tracking testers, data cleanse and implementation, issuing reminders/notices, and producing compliance reports. By streamlining these processes, BSI significantly reduces the time and resources needed to manage even large-scale backflow prevention programs. Our solution not only boosts data accuracy and increased compliance tracking but also promotes improved communication amongst stakeholders, ultimately guaranteeing safer water, protected by backflow preventers.

75+ trained employees ready to assist water purveyors, testers, and water customers

Trained BSI employees help with your backflow needs

Our Mission

We aim to simplify cross-connection/backflow program management and administration with the latest technologies, unmatched customer service, and field expertise to save our water purveyors time, energy and money.

Our Values

Boldness – To always demonstrate commitment, determination, and competitiveness. To always challenge the status quo to propel our industry and ourselves, forward.

Support – With each interaction, whether that be with customers, testers, or employees, we aim to listen, understand, and then, if necessary, solve any problems with care, knowledge, and expertise.

Innovation – We invent, re-invent, and seek to always do better within our company, our products, our solutions, and our services.

Our Founders

Michael Eisenhauer

Mike is the co-founder of BSI and is passionate about backflow prevention. With over 40 years as a licensed plumber, Mike first began dealing with backflow and cross–connection control in the early 1980s. Mike is a licensed backflow tester and founding member of the American Backflow Prevention Association (ABPA).

Since then, Mike has co-authored State regulations pertaining to backflow, as well as countless ordinances for municipalities. Among the many organizations Mike is active in, he previously chaired the backflow committee for the IL section of the American Water Works Association (AWWA) and currently conducts educational seminars on backflow prevention management across the country – providing continuing education credits for municipal employees dedicated to learning more about cross-connection control management.

co-founder of bsi, Mike Eisenhauer
co-founder of BSI Don Smith

Donald J. Smith

Don is the co-founder of BSI. For over 40 years, Don has been a leader in the fire protection and backflow industries. He has been awarded a certificate as a National Institute for Certification in Engineering Technologies (NICET) Level IV in Fire Protection Engineering Technology/Water Based Systems.

Don has worked diligently with organizations such as the National Fire Sprinkler Association, where he served as chairman for seven consecutive terms within the Chicago chapter. Don is currently serving on the National NFSA Suppliers and Manufactures Council (SAM), the Membership Committee and the Seminar and Exhibition Committee.

Don recently retired to enjoy the tranquility of the great outdoors and to spend time with his family, especially his two grandchildren.

Our Team

Doug Eisenhauer
Doug EisenhauerPresident
Brad Stancampiano
Brad StancampianoExecutive Vice President
Natalie Smith
Natalie SmithChief Financial Officer
Christine Walsh
Christine WalshVice President of Operations
Michelle Bever
Michelle BeverVice President of Account Management
Brian Hensel
Brian Hensel Software Development Manager
Jody Hill
Jody HillDirector of Field Operations
Melissa Joyce
Melissa JoyceDirector of Sales
Christine Bloom
Christine BloomCustomer Service Manager - US
Wendy Olderskog
Wendy OlderskogCustomer Service Manager - Canada
Vitalii Strimbanu
Vitalii StrimbanuLead Developer
Lauren Bolek
Lauren BolekSales Manager
Morgan Clarke
Morgan ClarkeMarketing Manager
Daisy Sanchez
Daisy SanchezAccount Management Supervisor
Vanessa Harding
Vanessa HardingAccount Management Supervisor
Kristina Johnson
Kristina JohnsonCustomer Service Assistant Manager
Alyssa Niven
Alyssa NivenCustomer Service Assistant Manager
Marketing and sales team
Business Department
joint product day booth
Photo of administration in nature
BSI crew baking together

Interested in joining the BSI Team?

We’re always looking for team members who are dedicated, enthusiastic and care about their community.

US Headquarters

12609 S Laramie Ave.
Alsip, IL 60803

Canada Headquarters

PO Box 513324, Cameron P.O.
Burnaby, BC V3J 0C9