Read below what clients and testers have to say about BSI Online’s cloud based backflow data management solution and service!
Hear What Our Testers Have To Say!
“It has been my privilege to work with BSI for the last four + years…… When we had initial questions, Brad with BSI went out of his way to come by our office to work with me and ensure we were comfortable with using the system. I have always been treated with kindness and respect, and if I leave a message I can always be sure that someone will call me back.”
“BSI has done an excellent job at administering the [backflow] program. From the friendly receptionist to the ladies in customer service, I am impressed.”
“I’ve been logging in for a while now, I believe since the inception of the on-line system and should comment that it is: simple to use, nearly fool proof, user friendly, convenient and rarely unavailable which makes it highly conducive for a fast service-producing office. I plug in my CCN#, confirm my client & devices, input test date, results, check out (BSI accepts AMEX- yay!) and within a couple minutes I can print my results and send my invoice & results to the client. I like being able to look back on past tests & ahead on what tests are near due to be performed, so I like the tracking/archive method.”
“Our city in Arizona registers the backflow testing results with BSI online. The many services that BSI provides for testers are extremely convenient, efficient, and useful. BSI has great customer service and the response time, whether being contacted by phone or email is extremely timely. I appreciate the email reminders that are sent to the testing company regarding upcoming backflow device testing due dates which allows for us to better service our clients. The BSI Online website is thoughtfully designed and very user friendly allowing for quick registering of test results. Then those results and receipts are almost instantly sent to the testers email inbox.
Every interaction I have had with BSI, either on the telephone or via email have been very pleasant. The CSRs really know their jobs and it seems like they enjoy working for that company.”
“I believe the system is very user friendly and takes a matter of a minute or 2 to enter the information. I also must say that when I am in need of a ccn number, I have always gotten a response in a very timely manner. “
Do you need help with your backflow management? Call 1.800.414.4990 today!