City of Angola, IN

Water Superintendent

“The city of Angola has partnered with BSI this past year. Their team did an awesome job of not only coaching myself through the process, but was able to train contractors on how to use the web based system.

BSI has relieved the city of a large job of keeping track and updating data at a very low cost to the city. Their personnel have always responded quickly to the city and our customers. BSI has done a great job making the web site easy to use for all that are involved.”

Placer County Water Agency, CA

Water Quality Support Technician

“You and your team are INCREDIBLE! Thank you so much for working with us to run reports and modify our database to fit our needs. Your flexibility and assistance is greatly appreciated and so helpful to our daily work. This report info is exactly what we needed to complete our annual reporting to the State.

Thanks again Katie to you and your team!”

Northern Illinois Backflow

“The website is very user friendly and helps eliminate any typing mistakes.”

“It is helpful to enter multiple test reports for various sites and separate the receipt by addresses.”

“The format is incredibly superior to competitor websites.”

“The search function is easy to navigate when locating devices or serial numbers.”

“The customer service is excellent.  The staff is friendly, courteous, and polite.”

Village of Deerfield, IL

Assistant to the DPW

“The Village of Deerfield implemented the BSI Online Program in 2013 and has already seen positive results.  We have seen an increase in reported backflow devices, as well as an increase in compliance by property owners.  After the initial learning curve of the software by the staff and the new requirements for the testers, the process flows smoothly.  Staff hours dealing with backflow devices has drastically been reduced allowing staff to concentrate on other projects.  The cost-benefit to the Village has been immense.”

City of Denison, TX

Permit Tech

“Personally I think it was the best move the City of Denison made by using BSI (Backflow Solutions Inc) for tracking our backflow tests.

The customer service is great, always available and friendly. When I explained that I needed help, because TCEQ was coming in for an audit, They there to help us get the reports we needed and offered to help with TCEQ questions. We survived our audit! I have dealt with Michelle B. many times by phone and email and always get a quick and friendly response. The BSI handout of instructions for the backflow testers was a big help!”

Lee County, FL

Backflow Coordinator

“…..using BSI Online will save us considerable staff time, as we have a large number of backflow devices in our County that had been manually tracked by staff as well as time and postage in the notification processes to the property owners/managers..”

City of Littlefield, TX

Manager

“I have struggled with meeting the stringent requirements placed on water purveyors by regulatory agencies. The very important matter of backflow prevention has historically been an unachievable goal requiring a serious increase in, budget breaking manpower. BSI provided a quick and easy solution to our problem with a very knowledgeable staff and an affordable product. In addition, testing companies have commented that the system is easy to use.”