Mail Surveys

BSI offers a wide range of mail survey options, enabling us to assist you with any budget you have. We offer guidance all the way to complete turn-key service to help you complete your cross-connection mail survey efficiently and effectively. Our mail survey options ensure that you are identifying potential cross-connections and backflows in the field that you may not know about. Check out our options below: 

Option 1

Option 2

Option 3

All Inclusive

This option handles the entire mail survey process from start to finish. BSI covers all costs (material, postage, and labor) and performs all the clerical work needed for a successful project, including sending a survey cover letter and establishing a web portal for responses. We will also catalog all your results and create a comprehensive report upon completion of your all-inclusive mail survey project.


We will consult you in the distribution of your cross-connection control mail surveys. This option includes: providing our templates for survey letters (but the water purveyor prints and sends), our web portal for responses, all results cataloged by BSI, and a comprehensive report delivered upon project completion. This option allows you to perform your survey requirements with the expert assistance of BSI and keep your budget intact!

Web Portal Only / Consulting

This is our cost-saving method. BSI will consult and guide you on distribution and cross–connection control surveys. This option includes: providing our templates, establishing a web portal to collect responses (but all responses are forwarded to the water purveyor to catalog), and creating your own report.

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Final and Failed Notices

When you are a BSI Online tracking customer, we can automate a Failed or additional Final notice for your program through the BSI system. These are additional automated notices along with the two we automatically send for water purveyors. The third notice informs properties and devices of a Failed device and/or provides additional notice to get their devices tested. Automating additional notices gives you, the water purveyor, more time to perform other activities for your department instead of administrative mailing tasks.  By utilizing BSI Online to automatically generate all your additional notices, you will have more time to focus on non-compliant devices and/or properties. Automating the additional notices can free up your time to field verify the information in the tracking solution, examine those failed assemblies in person, and connect with final notice properties regarding the importance of ensuring their backflow is tested on time.