We have an exciting Fall Newsletter for you, Team BSI/CBI/Red Star!

Exciting news on the BSI side – we are “dangerously close” to having another major update to the BSI Online program. Brad says we are still a few months out, so stay tuned for more information on our ever-improving and cutting edge software!

Introducing Red Star Inspections- Chicago Backflow’s newest endeavor! Born from the desire to protect, Red Star Inspections specializes in life safety with exceptional service, support, and on-time appointments! Red Star services include annual fire alarm inspections, comprehensive system maintenance, code compliance, and emergency repairs on fire safety systems.

Kudos to the entire Red Star Team who worked around the clock to make certain this new venture went off without a hitch, on the front and back end!

The Third Annual CBI Golf Outing at Downers Grove Golf Club

CBI had a wonderful time hosting our 3rd Annual Golf Outing at Downers Grove Golf Club! Good food, drinks, and great conversations were had on the course. Excellent work to all involved, especially Megan and Jessica for planning such a successful outing!

Ronald Mcdonald House Charity Event

Last month, Account Management had an in-person department meeting and put together snack packs for the Ronald McDonald House!

Ronald Mcdonald House Charity Event

Nothing says fall like football and homemade dips. If you’re looking to be the MVP of your home team, Chrissy has got you covered!


  • 24 ounces of Sour Cream 
  • 1 packet of Fiesta Hidden Valley Ranch 
  • 1 can mild (or hot) Rotel tomatoes (drained) 
  • 2 cups shredded Mexican blend cheese 


  • Step 1: Drain the can of Rotel to remove the excess moisture 
  • Step 2: In large mixing bowl, add all ingredients (sour cream, fiesta seasoning packet, can of Rotel and cheese)  and stir together 
  • Step 3: Let chill in refrigerator for 1 hour 
  • Serve with nacho chips or any chip of your liking and enjoy!  😊

Business is booming!

We have added 46 new water providers to the BSI family this year as of August. We are on target to beat last year’s number of 53.

Illinois Client Appreciation Event!

This past August, the Account Management Team showed our appreciation to Illinois BSI Clients and Partners! Thank you to everyone who came and enjoyed food, drinks, and good company!

The numbers are in folks! Here is irrigation season at a glance.


  • TC Phones: 3,895

  • WC Phones: 2,432

  • Email Team: 9,715


  • TC Phones: 4,930

  • WC Phones: 4,528

  • Email Team: 13,827


  • TC Phones: 5,297

  • WC Phones: 4,660

  • Email Team: 14,600


  • TC Phones: 4,275

  • WC Phones: 3,534

  • Email Team: 12,824


  • TC Phones: 27,405

  • WC Phones: 19,251

  • Email Team: 75,956

Total number of letters sent for the 2023 Irrigation Season:


Plano and Fern Bluff MUD Lunch and Learns:

Courtney, Daisy, and Jessica from Account Management, traveled to Texas this month to host two BSI Lunch and Learns with our long-standing partners the City of Plano and Fern Bluff MUD! Excellent work on a successful week in Texas, ladies!

CBI News

Big snaps for Megan as she landed a very impressive new client for CBI! In September, CBI began completing the testing for Casey’s General Store. This will be our first account spanning the entire state of Illinois. They will be on our All-Inclusive service. Great work Megan, we are so excited about this new partnership!

Love is in the Air!

Lauren, our BSI Sales Manager, got married on July 21st! Congrats to the happy couple!

We would also like to extend our congratulations to Morgan, our BSI Marketing Manager, who got engaged on June 27th!

Vicky & Kinsley both celebrated 1 year with BSI – we are so happy to have them on our team!

In the spirit of celebrations, Colton, on our graphic design team reached 4 years with BSI and bought his first house over the summer with his girlfriend! We are so excited for you two on this new adventure as homeowners!

New Employees: We have been growing!

Please welcome Chuck Gura, Bob Rivera, Jill Buczko, Bella Chavez and Brian Hensel to the Red Star/CBI/BSI Family! Chuck is the new Superintendent for Red Star Inspections, Bob is a CBI Inspector, Jill and Bella are CBI Customer Service Representatives, and Brian is our new Manager of Software Development!

Chuck Gura

Bob Rivera

Brian Hensel

Jill Buckzo

Bella Chavez