March Madness on the Court, Predictable Wins in Backflow with BSI Online
March is electric! Conference tournaments are tipping off, brackets are forming, and the countdown to Selection Sunday on March 15 is underway. Underdogs are already toppling favorites, perfect brackets are crumbling, and fans are glued to every buzzer-beater. In college basketball, chaos is the thrill that makes March Madness legendary.
What is NOT exciting? Chaos in backflow prevention and cross-connection control programs. It is stressful, costly, and potentially dangerous to public health.
Oftentimes, compliance headaches do not stem from outright neglect – they sneak in through the cracks: a backflow device never entered into the system, a test report assumed but never submitted, a reminder letter that got lost in the shuffle, or a tester’s expired credentials that went unnoticed.
These “surprises” often arise at the worst moments: right before an audit, during a busy reporting period, or when your team is already short-staffed. Suddenly, as a water purveyor, you are scrambling to reconstruct timelines, chase down paperwork and test reports, and explain noncompliance to regulators. Manual cross-connection control/backflow programs depend on memory, scattered spreadsheets, email chains, and paper files. On the surface, it seems manageable. In practice, details get lost:
🏀Backflow assemblies appear with no recollection of installation or testing
🏀Test reports go missing with no audit trail
🏀Water customers never receive notifications
🏀Internal staff piece together histories from fragmented records
🏀Tester credentials lapse without anyone vetting
Visibility in Backflow/Cross-Connection Control Programs
A strong, centralized cross-connection control program eliminates the unknown by making every detail visible, verifiable, and trackable in real time – the BSI Online advantage.
As a cloud-based platform built specifically for backflow and cross-connection control, BSI Online provides water purveyors with a comprehensive dashboard that immediately displays the full status of your program!
Program Features
🏀 Device status, including overdue assemblies
🏀 Historical test reports
🏀 Key performance indicators
🏀 Online test submission
🏀 Stakeholder support
Real-time updates mean test reports appear in the system within seconds of submission, with no waiting for paperwork to arrive.
Above: Property Details in BSI Online
Automated notifications handle reminders and letters, so you always know when and whether communications were sent. No more wondering “Did we send that?” or reconstructing history after the fact. Tester and test kit credentials are automatically vetted, further reducing risk.
Less Guessing, Fewer Non-Compliance Headaches
When your data is stored in one secure, centralized system, surprises are no longer inevitable. Instead of reacting to problems after they escalate, your team can:
🏀 Catch overdue devices early and address them before deadlines pass.
🏀 Identify compliance trends using real-time KPIs (key performance indicators) and custom reports.
🏀 Respond to audits with confidence, backed by complete, timestamped records.
🏀 Shift focuses on enforcement, education, and protecting the water supply, away from administrative chaos.
March Madness thrives on unpredictability. Your backflow program should run on predictability.
Above: BSI Online Dashboard
Predictability Is Key
The true goal of a cross-connection control program is reliability in compliance and water safety. With BSI Online, you know exactly where every assembly stands, what is due next, and have answers ready when regulators, water customers, or leadership ask questions.
BSI Online is not a replacement for your expertise; it is the tool that empowers it with clear data, automated communication, and instant visibility. Full-service support from a team that has been revolutionizing backflow management for over 30 years.
Ready to eliminate the surprises and bring predictability to your program? Schedule a BSI Online demo today to see how real-time visibility can transform your operations, just in time for the tournament to heat up.
