Additional Services

Enhance your wastewater management and cross-connection control efforts with our comprehensive suite of solutions. Our FOG Management program offers streamlined inventory management, customized notifications, and real-time manifest access—all on an adaptable platform accessible from any device. We also excel in conducting backflow/cross-connection inspections across North America, offering expert coordination and licensed inspectors.

Explore our mail survey options for efficient cross-connection identification, and leverage our automated final and failed notices to optimize your administrative tasks. Looking for consulting? We provide expert guidance on regulations, policy reviews, and compliance strategies. Get started today to elevate your operations with BSI Online’s Additional Services!

FOG Management

The EPA suggests a program be in place to help prevent the introduction of pollutants into a POTW that will interfere with operation, pass through the wastewater treatment plants and improve water conditions for communities.

FOG Data Management involves the systematic organization and oversight of fats, oils, and grease (FOG) within wastewater systems to prevent environmental and operational issues. This comprehensive approach includes inventory management of food service establishments (FSEs) with grease traps/interceptors, streamlined notification systems for hauling schedules, electronic manifest logging for FSEs or haulers, and secure, real-time access to hauling data. The goal is to ensure compliance with environmental regulations, optimize wastewater treatment operations, and improve overall water quality for communities. FOG Data Management not only enhances efficiency by digitizing and centralizing processes but also facilitates proactive measures to mitigate potential pollutants that can impact sewer systems and treatment facilities.

Utilizing BSI’s FOG data management program includes a multitude of features to help protect your wastewater system: 

Inventory

BSI will streamline your FOG processes, making your program much more efficient. Simply provide BSI with an initial inventory of your FSEs (Food Service Establishment) and their grease trap/interceptors.  

Notifications

BSI will send a notification to FSEs informing them of the hauling schedule for the year. These notifications are customizable with your logo and text, based on your requirements or code. Depending on your need, more notifications can be sent for an additional cost.  

Manifest

FSE’s or haulers can enter our site to log the manifest information electronically….no more receiving reports on paper! BSI never purges your data, so you are always available to view manifests on your FOG portal for any address in your inventory.

Access

This includes personalized, secure, multi-user access to all hauling manifests with real-time data. Once logged in, the user can search, sort, and export any data into an Excel file. Non-compliant facilities can also be viewed in real-time. 

Adaptable

BSI’s website is adaptable to any device. This makes it extremely easy to access your FOG Program from anywhere, whether you are out in the field for an inspection, or at your desk, your data is available at your fingertips! 

Inspections

We are industry professionals in seamlessly and efficiently conducting backflow/cross-connection inspections in various States and Provinces. Over the last 30 years, we have performed over 30,000 backflow inspections all over North America; from California to Florida, all the way up to Canada. We offer a full consultation service for the entire process of inspections including initial notifications, physical inspection recommendations, and potential remediation actions for the Water Purveyor. BSI serves as an excellent alternative to hiring a staff of inspectors internally. When working with BSI you can expect expert project coordination, licensed inspectors, customer service and support for all water customer inquiries, notification and documentation of each property, as well as reports generated for you at the end of the inspection project. Leading our inspection efforts is Jody Hill, Director of Field Operations with BSI Online with over 30 years of experience. 

Expert project coordinator and licensed instructor

Customer service and support for water customer inquiries

Notification and documentation of each property

Reports generated at the end of the inspection project

Expert project coordinator and licensed instructor

Customer service and support for water customer inquiries

Notification and documentation of each property

Reports generated at the end of the inspection project

Mail Surveys

BSI offers a wide range of mail survey options, enabling us to assist you with any budget you have. We offer guidance all the way to complete turn-key service to help you complete your cross-connection mail survey efficiently and effectively. Our mail survey options ensure that you are identifying potential cross-connections and backflows in the field that you may not know about. Check out our options below: 

Gold Survey | Turnkey

  •  Establish a custom URL and web form on our website for electronic survey submission.
  •  BSI is responsible for printing, mailing and cataloging all results.
  •  Customers receive one postcard with instructions for electronic survey submission.
  •  Electronic responses will be submitted via custom URL to BSI.
  •  Comprehensive report upon completion.

Silver Survey | Cataloging Only

  • Establish a custom URL and web form on our website for electronic survey submission.
  • Water Purveyor is responsible for printing and distributing BSI approved surveys.
  • Electronic responses will be submitted via custom URL to BSI.
  • Comprehensive report upon completion.

Bronze Survey | Custom Web Page

  • Establish a custom URL and web form on our website for electronic survey submission.
  • Water Purveyor is responsible for all facets of the cross connection control survey.
  • Electronic responses will be submitted via custom URL to Water Purveyor.

Option 1 – All Inclusive

This option handles the entire mail survey process from start to finish. BSI covers all costs (material, postage, and labor) and performs all the clerical work needed for a successful project, including sending a survey cover letter and establishing a web portal for responses. We will also catalog all your results and create a comprehensive report upon completion of your all-inclusive mail survey project.

Option 2 – Cataloging

We will consult you in the distribution of your cross-connection control mail surveys. This option includes: providing our templates for survey letters (but the water purveyor prints and sends), our web portal for responses, all results cataloged by BSI, and a comprehensive report delivered upon project completion. This option allows you to perform your survey requirements with the expert assistance of BSI and keep your budget intact!

Option 3 – Web Portal Only / Consulting

This is our cost-saving method. BSI will consult and guide you on distribution and cross–connection control surveys. This option includes: providing our templates, establishing a web portal to collect responses (but all responses are forwarded to the water purveyor to catalog), and creating your own report.

Ready to contact us about an additional service?

Final and Failed Notices

When you are a BSI Online tracking customer, we can automate a Failed or additional Final notice for your program through the BSI system. These are additional automated notices along with the two we automatically send for water purveyors. The third notice informs properties and devices of a Failed device and/or provides additional notice to get their devices tested. Automating additional notices gives you, the water purveyor, more time to perform other activities for your department instead of administrative mailing tasks.  By utilizing BSI Online to automatically generate all your additional notices, you will have more time to focus on non-compliant devices and/or properties. Automating the additional notices can free up your time to field verify the information in the tracking solution, examine those failed assemblies in person, and connect with final notice properties regarding the importance of ensuring their backflow is tested on time.

Expert Consulting

BSI Online can and will provide consulting for cross-connection control regulations, ordinance review, policy manual review, and consultation on industry best practices to reach compliance with State/Local regulations.

Ready to contact us about consulting?