City of Denison

Patricia Spaugh, Permit Tech

“Personally I think it was the best move the City of Denison made by using BSI (Backflow Solutions Inc) for tracking our backflow tests.

The customer service is great, always available and friendly. When I explained that I needed help, because TCEQ was coming in for an audit, Megan D was there to help us get the reports we needed and offered to help with TCEQ questions. We survived our audit! J  I have dealt with Michelle B many times by phone and email and always get a quick and friendly response. The BSI handout of instructions for the backflow testers was a big help!”