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The Village of Northbrook, IL Customer Spotlight

An Illinois Customer Highlight 

What method were you using to track your backflow records before BSI Online?

“Prior to utilizing BSI Online, the testers would submit paper copies of the test reports to the Village, and they used an in-house computer system, entering the report information manually themselves.

What is your favorite feature on the current version of the BSI program? 

“Our favorite feature on the current version of BSI Online is the ability to see the percentage of past dues and having the ability to reprint letters that were sent to residents for backup for adjudications. 

To read all of our program features, click here! 

Have you used BSI for additional services? (FOG, surveys, remediation, etc.)?

The Village of Northbrook utilizes BSI for their cross-connection control mail surveys!

Interested in learning more about mail surveys and our additional services? Click here

How has partnering with BSI Online improved your day-to-day job duties? 

 “Since partnering with BSI, my time has been freed from having to enter test reports myself, I am able to quickly get reports on past due accounts and streamlines my adjudication process.” 

Would you recommend BSI Online to other municipalities or water purveyors? 

 “Yes, for sure! The program is very user friendly and the staff at BSI are amazing to work with…very helpful when questions arise!”

To refer a water purveyor who is in need of a top-notch backflow management program and save big on your annual fee, click here!

How has your experience been with the BSI staff? 

“Excellent! I have so much confidence that when an issue arises, they are there to assist me. They reach out to me in a timely manner when there are questions regarding our customer accounts and always willing to answer my questions.” 

Are you taking the necessary steps to increase your backflow testing compliance? BSI Online’s cloud-based backflow data management program automates and simplifies your backflow tracking program and processes. Our 100% in-house and onshore stakeholder support, real-time reports and dashboards, and online test submittal can increase your compliance quickly! To learn more about BSI’s Automated Backflow Program Management, click here! To learn more about BSI’s Additional Services, click here! 

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