Solutions to Manage All Your Backflow Program Needs
Online Test Submittal
No more paper, no more reports you cannot read, testers utilize our online smart forms.
Real-Time
See data in SECONDS of submittal.
Performance Indicators
The BSI dashboard is comprehensive with real-time graphs and reports.
Increase Compliance
With online test submittal, real-time reports/dashboards and the support of BSI customer service, you can increase compliance quickly.
Automate Processes
Letters generate automatically from the system and are mailed by BSI staff.
Stakeholder Support
Simply unmatched. We have 75+ staff members ready to assist Water Purveyors, Testers, and Water Customers with inquiries about your backflow program.
The introduction of BSI Online’s specialized backflow management software and service, marked a significant advancement in cross-connection control data management (We hold THE US Patent for the concept!). BSI can automate many aspects of your backflow program, including tracking testers, sending reminders/notices, and generating compliance reports. By centralizing data and providing real-time updates, BSI drastically reduces the time and effort required to manage even massive backflow prevention programs. We improve accuracy, enhance compliance tracking, and facilitate better communication among stakeholders, ultimately ensuring safer water, with less administrative burden. We are happy to provide your backflow solution AND service!
As computers have become more prevalent, many organizations have transitioned to using spreadsheet software like Microsoft Excel. This shift allows for more organized data storage and easier management of records. Excel spreadsheets enables users to sort, filter, and search through data more efficiently than paper records. However, despite these improvements, managing backflow data with Excel still requires considerable manual effort and is not without its challenges, such as data entry errors and difficulties in maintaining up-to-date records across multiple managers, towns, etc.
Backflow management programs have evolved significantly over the years, following advancements in technology and with more counties closely regulating their devices. Initially, municipalities and water authorities tracked backflow incidents and device inspections using paper-based systems. These systems involved logging upcoming inspections, test passes or fails, and maintenance records all by hand, in physical files. While it worked for the time, this method was labor-intensive, prone to errors, and exponentially more difficult to manage as the volume of data grew.
Enhance Efficiency with BSI Online’s Cloud-Based backflow Solution
We will help you create a streamlined process where testers submit annual backflow test reports directly to your online backflow program. Our cloud-based solution, BSI Online, automatically computes pass/fail per state standards, automatically verifies tester credentials are current and valid, and automatically generates and mails letters for the water purveyor!
Seamless 24/7 Access to Backflow Program Management with BSI Online
With BSI Online, the water purveyor has full control of its backflow program with access, 24 hours a day, 7 days a week! BSI Online is industry-leading with the accessibility of our cloud-based solution, allowing multi-user access with custom user roles and permissions, and unlimited user licenses! Our water purveyors receive an emailed copy of the test report with complete transparency of all letters and reports sent.
Customer Service Excellence: BSI Online’s Dedication to Client Support
As a family-owned business, we aim to maintain a friendly and community-oriented culture here at BSI. Each partnership we establish adds immense value to our ever-growing backflow community. BSI Online offers both backflow solutions and a service, providing niche data point tracking, transparency, real-time data, customer service, IT support, and security of backflow data. BSI Online is powering high-velocity backflow teams!
Frequently Asked Questions
The Water Purveyor.
While BSI is a full-service data, administrative, and consulting firm/service, enforcement with local/State regulations always falls back to the Water Purveyor.
We understand there are other backflow data management options in the marketplace…
like traditional software programs, asset management programs with a backflow module, or other cloud-based backflow management programs. BSI Online is an experienced, full-service backflow data management firm, meaning we can handle a wide scope of services regarding cross-connection control, while many other firms or software programs only offer a product. BSI staff are all employed in-house, including our IT/development team. We can assist with ordinance review/revision, assistance with technical backflow questions, ready to download State reports, water customer and testing community backflow specific questions, consulting on industry best practices/trends for backflow data management and administration and much more. Finally, we automate many of the cumbersome tasks associated with administering a program. If you were to choose another means of tracking, the Water Purveyor would still have to generate/mail your own letters, enter data into software, manually check tester credentials/licenses, and field ALL customer service inquiries.
Our expert team handles most of the burden of the transition.
All we need from the Water Purveyor is your backflow and mailing data sent electronically and/or scanned test reports, letter approval, and a short questionnaire filled out about how you want the program to run. BSI handles cleansing the data, importing into the BSI system, and communication to the testing community about the new program. We can typically transition a program to BSI Online within 60 to 90 days. Keep in mind, customer service is provided by BSI to all stakeholders, so we will field most, if not all, inquiries about the program.
The Water Purveyor owns the data.
BSI is simply contracted to assist in managing the database for you and certain administrative tasks. If you were to terminate with BSI, you have full access to your data within the solution and can download data at any time.
No!
We have a wide variety of towns, cities and municipalities that use BSI. Some consist of less than 100 devices, and others have tens of thousands, but everyone benefits from using BSI Online!
Backflow education and information is crucial to running a successful cross-connection control program. That is why we created the BSI Backflow Academy. A resource for all program stakeholders.
Professional Organizations We Support
BSI Online is proud to be a driving force for professionally executed clean water systems for everyone! BSI has always been willing to be part of a team, if it can mean spreading our industry knowledge to other water purveyors and leaders out in the world. Here are some of the organizations we support and partner with to bolster our experience and bring efficient backflow programs to more organizations!
- The USC Foundation helps us stay current with the non stop development of cross-connection control information that has become vital to those involved in protecting the potable water supply through backflow prevention and cross-connection control. The USC Foundation helps to maintain our strong leadership, and navigate the cross connection world with utmost authority.
- The TREEO Center helps BSI create strong certified backflow prevention professionals. Our workers need to stay on top of the newest and most innovative
- AWWA was founded even before BSI and has been providing a support network for the development of clean water across the nation for over 100 years! When BSI wants to provide the best experience it can for its customers, and set up backflow management programs that can last for another 100 years it trusts AWWA.
- ASSE has been providing training and technical insight for over 100 years and BSI is happy to partner with them to gain better insights on how devices work and how to better manage them. BSI is not only experts at building a backflow management program but are also experts on backflow devices as well!
- The National Rural Water Association and BSI understand that millions of hard working Americans live in small rural towns. We work hard to promote water safety to smaller towns, and get them set up with a backflow management program that provides opportunity for growth in places where time and money are difficult to come by. BSI supports rural America every day by helping manage thousands of small towns across the continental United States.
