Solutions to Manage All Your Cross-Connection Control Program Needs
Online Test Submission
Eliminate papers and test reports you cannot read. Testers utilize our online smart forms. Test entry is handled by testers directly (even in the field), and your database is INSTANTLY updated via our cloud-based solution.
Real-Time Updates
See data within SECONDS of submittal.
Key Performance Indicators
The BSI Online dashboard is comprehensive with real-time graphs and custom reports.
Increase Compliance
BSI Online provides Water Purveyors with a comprehensive dashboard, real-time notifications, and KPIs on your backflow/cross-connection control program… increasing your compliance rate!
Automated Processes
Partnering with BSI Online means a reduction in the time needed to administer a robust and compliant cross-connection control program. Let our professional team generate and mail testing notifications, vet testers and test kit credentials, and field customer service inquiries.
Stakeholder Support
We have 75+ staff members ready to assist Water Purveyors, Testers, and Water Customers with inquiries about your backflow program – 100% onshore and in-house.
The introduction of BSI Online’s specialized backflow management software and service, marked a significant advancement in cross-connection control data management (We hold THE US Patent for the concept!). BSI can automate many aspects of your backflow program, including tracking testers, sending reminders/notices, and generating compliance reports. By centralizing data and providing real-time updates, BSI drastically reduces the time and effort required to manage even massive backflow prevention programs. We improve accuracy, enhance compliance tracking, and facilitate better communication among stakeholders, ultimately ensuring safer water, with less administrative burden. We are happy to provide your backflow solution AND service!
As computers have become more prevalent, many organizations have transitioned to using spreadsheet software like Microsoft Excel. This shift allows for more organized data storage and easier management of records. Excel spreadsheets enables users to sort, filter, and search through data more efficiently than paper records. However, despite these improvements, managing backflow data with Excel still requires considerable manual effort and is not without its challenges, such as data entry errors and difficulties in maintaining up-to-date records across multiple managers, towns, etc.
Backflow management programs have evolved significantly over the years, following advancements in technology and with more counties closely regulating their devices. Initially, municipalities and water authorities tracked backflow incidents and device inspections using paper-based systems. These systems involved logging upcoming inspections, test passes or fails, and maintenance records all by hand, in physical files. While it worked for the time, this method was labor-intensive, prone to errors, and exponentially more difficult to manage as the volume of data grew.
Enhance Efficiency with BSI Online’s Cloud-Based Backflow Solution
BSI Online will help you create a streamlined online backflow management process where testers submit annual backflow test reports directly to your backflow software program. We automatically compute pass/fail per state or provincial standards, automatically verify tester credentials and licenses are current/valid, and automatically generate and mail letters for the water purveyor!
Seamless 24/7 Access to Backflow Program Management with BSI Online
The water purveyor has full control of its backflow program with access 24 hours a day, 7 days a week! BSI Online is industry-leading with the accessibility of our cloud-based solution, allowing multi-user access with custom user roles and permissions, and unlimited user licenses! Our water purveyors receive an emailed copy of the test report with complete transparency of all letters and reports sent.
Customer Service Excellence: BSI Online’s Dedication to Client Support
BSI Online includes 100% in-house and onshore support. All stakeholders (the Water Purveyor, water customers, and testing community) have dedicated support teams ready to assist. This includes training to the staff and the testing community for a seamless transition to the program. BSI Online is powering high-velocity backflow teams!
Frequently Asked Questions
The Water Purveyor.
While BSI is a full-service data, administrative, and consulting firm/service, enforcement with local/State regulations always falls back to the Water Purveyor.
We understand there are other backflow data management options in the marketplace…
like traditional software programs, asset management programs with a backflow module, or other cloud-based backflow management programs. BSI Online is an experienced, full-service backflow data management firm, meaning we can handle a wide scope of services regarding cross-connection control, while many other firms or software programs only offer a product. BSI staff are all employed in-house, including our IT/development team. We can assist with ordinance review/revision, assistance with technical backflow questions, ready to download State reports, water customer and testing community backflow specific questions, consulting on industry best practices/trends for backflow data management and administration and much more. Finally, we automate many of the cumbersome tasks associated with administering a program. If you were to choose another means of tracking, the Water Purveyor would still have to generate/mail your own letters, enter data into software, manually check tester credentials/licenses, and field ALL customer service inquiries.
Our expert team handles most of the burden of the transition.
All we need from the Water Purveyor is your backflow and mailing data sent electronically and/or scanned test reports, letter approval, and a short questionnaire filled out about how you want the program to run. BSI handles cleansing the data, importing into the BSI system, and communication to the testing community about the new program. We can typically transition a program to BSI Online within 60 to 90 days. Keep in mind, customer service is provided by BSI to all stakeholders, so we will field most, if not all, inquiries about the program.
The Water Purveyor owns the data.
BSI is simply contracted to assist in managing the database for you and certain administrative tasks. If you were to terminate with BSI, you have full access to your data within the solution and can download data at any time.
No!
We have a wide variety of towns, cities and municipalities that use BSI. Some consist of less than 100 devices, and others have tens of thousands, but everyone benefits from using BSI Online!
Backflow prevention and cross-connection control education is critical to managing a successful program. Created with all stakeholders in mind, BSI launched Backflow Academy, where we provide comprehensive training and resources to help you master the complexities of backflow program management.
Professional Organizations We Support
BSI Online is proud to be a driving force for professionally executed clean water systems! BSI strives to share industry knowledge and support professional organizations. Together, we are dedicated to protecting the world’s most vital resource and expanding cross-connection control/backflow programs to more municipalities, cities, and organizations.
The USC Foundation
- The USC Foundation helps members stay current with the non-stop development and expansion of cross-connection control information. This is vital to those involved in protecting the potable water supply through backflow prevention and cross-connection control. The USC Foundation helps to maintain strong leadership and navigate the cross-connection world with utmost authority.
The TREEO Center
- Training, research, and education for environmental occupations. TREEO equips essential workers with the skills and certifications they need to succeed. Programs cover critical areas like wastewater and water operations, backflow prevention, and safety compliance.
AWWA
- The AWWA is the largest organization of water supply professionals in the world. 50,000 members represent the full spectrum of the water community: water and wastewater systems, environmental advocates, scientists, academicians, and others who hold a genuine interest in water, our most vital resource.
ASSE
- For more than 115 years, ASSE International has brought the industry together to improve the performance and reliability of products and professionals. By working together, we protect the health and safety of the public.
The National Rural Water Association
- The NRWA is a non-profit organization dedicated to training, supporting, and promoting the water and wastewater professionals that serve small communities across the United States. The mission of NRWA is to strengthen State Associations.
