Anytime I call BSI, they give me an answer immediately (never an “I’ll call you back”). Of all the people I talk to day in and out, the BSI staff wins hands down.

We have been with BSI for over 10 years, and have been overwhelmingly satisfied with their professionalism and service.

The BSI staff is very knowledgeable about all aspects of backflow prevention. They are very responsive to questions, and I never have to leave a voicemail when I call.

I just wanted to take a moment and thank you and your staff for making this transition a very positive experience.  I communicate with someone from BSI on a daily basis and everyone that I have dealt with has been awesome.  No matter what I send the response is nothing but positive!  It’s a pleasure to work with a company with such a professional staff.  

It is difficult to find such a thorough solution at an affordable price point in any situation, but BSI falls in to that category for backflow management 100%.   

… from the time I have worked with BSI, each representative (and there are too many of you to list) have been a pleasure to work with and always responsive to questions and concerns.  It is a pleasure working with each of you. 
 
Your staff is greatly appreciated in helping me coordinate this program to assure the city of Mansfield is in compliance... 

The city of Angola has partnered with BSI since 2015. Their team did and awesome job of not only coaching myself through the process, but was able to train contractors on how to use the web base system. 
BSI has relieved the city of a large job of keeping track and updating data at a very low cost to the city.  

 

Their personnel have always responded quickly to the city and our customers. BSI has done a great job making the web site easy to use for all that are involved.