It’s hard to imagine 7 years ago today, but back then, Richard Kerby of Urbandale, IA needed help with the administrative tasks involved in running their backflow program, all while trying to strengthen their compliance. They decided to partner with BSI Online to handle their backflow data management. In that time, their program has grown, with a 99% compliance rate! 

We recently sat down with Richard to find out what his favorite parts of the program were.

What were the problems you needed to solve, which eventually led you to our program? 

Mailing of backflow test due notices, tracking and recording of backflow assemblies’ tests. 

What would you say to other businesses facing the same challenges as you did? 

Make your life easier by having backflow tests letters mailed out, reports recorded and tracked by BSI. 

What have you learned from working with us? 

How to manage backflow accounts more efficiently. 

What is your favorite feature on the current version of the BSI program? 

Tracking backflow records by due date. 

How has your experience been with the BSI staff? 

Great! very friendly and knowledgeable and quick and willing to assist in any way. 


Thank you Urbandale, for choosing to partner with BSI Online!