The City of Rolling Meadows, IL Customer Spotlight 

An Illinois BSI Online Customer Spotlight 

Q: What method were you using to track your backflow records before BSI Online?  

A: The City of Rolling Meadows was previously tracking everything through Excel spreadsheets and calendars.

Q: What is your favorite feature on the current version of the BSI program?   

A: Our favorite feature on the current version of the BSI program is the user ability/user-friendly program.”

Q: How has partnering with BSI Online improved your day-to-day job duties?

A: BSI Online has improved our day-to-day job duties by providing individuals to help us keep up with dates, times, approvals, and failed testsit saves us a great deal of time.”

Q: Would you recommend BSI Online to other municipalities or Water Purveyors? 

A: Sure would!!” 

Q: How has your experience been with the BSI staff?  

A: The staff has been excellent to work with!”  

Q: Are there any specific staff members or departments you wish to highlight?   

A: The list is long but distinguished!” 

“BSI has been a fantastic company to work with for regulating our Cross-Connection Control Program. The staff has gone above and beyond to ensure the health and safety of our community and is paramount with their attention to detail in their data tracking. I cannot say enough about their professionalism and their dedication to their clients.”  

– Ryan Rivard, City of Rolling Meadows Public Works Department 

Rolling Meadows has been with BSI Online since April 2017. Visit to see how we are helping Rolling Meadows educate their water customers!

Want to learn more about the dangers of cross-connection and view FAQs? Check out BSI’s Backflow Academy here:!

Interested in reading more tester and partner testimonials? Visit!