The Town of Clayton was priorly using another third-party backflow prevention database that did nothing other than store data.  Their staff had to process and mail letters, update testers and test kit information, and manually enter submitted tests. “We spent more time doing administrative tasks than enforcing and making sure our water system was being protected.” 

“My favorite feature is the BSI Online letter mailing service. With a staff of only myself, monthly letters would take several days to update and verify information, compile the letters, stuff, and mail. By the time all of that was completed, it was time to enter tests and start preparing the notice of violations for the previous month or send the second letters for the current month. Extremely time consuming!” 

“Partnering with BSI Online has streamlined every aspect of our day-to-day duties. We spent numerous hours preparing letters and entering in test results, now we do not have to worry about letters and test and can focus on compliance. Compliance has increased since we switched over to BSI Online and we average around 99 percent compliant every month.” 

“I will continue to recommend and have recommended BSI Online to many other local municipalities. We were one of the first in our region to switch and since then many others have followed our lead.”