Blog2025-06-10T10:03:42-05:00

Backflow Blog

Welcome to the BSI Online Blog – Your Resource for Backflow Management Insights

Stay informed and ahead of the curve with the BSI Online Blog, your go-to source for expert advice, industry updates, and best practices in backflow prevention and compliance management. Whether you’re a water purveyor, tester, or a municipal compliance officer, our blog delivers valuable insights to help you streamline your backflow program, stay compliant with evolving regulations, and improve efficiency. From compliance checklists and seasonal maintenance tips to the latest backflow testing technology and customer success stories, our content is tailored to help you protect your water supply and manage your data more effectively. Check back regularly for new posts that support your mission to safeguard public health and simplify backflow compliance.

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The Town of Clayton, North Carolina Customer Spotlight

The Town of Clayton, North Carolina Customer Spotlight  What method were you using to track your backflow records before BSI Online? The Town of Clayton was priorly using anot [...]

January 9th, 2024|

BSI’s Exceptional Customer Service

A Customer Service Highlight with BSI’s Customer Service Assistant Managers  BSI Online is the solution to manage all your backflow needs. Included in our cloud-based, data manage [...]

June 12th, 2023|

What Sets BSI Above the Competition

What sets BSI Online above the competition? BSI specializes in backflow data management and program administration by providing a cloud-based solution to water purveyors to increase c [...]

May 15th, 2023|

Customer Spotlight – City of Shafter, CA

What method were you using to track your backflow records before BSI Online? The City of Shafter contracted with the County Health Department for administering its Cross Connection Co [...]

October 11th, 2021|

What Separates Us from Competition?

What Separates Us from Competition? This is one of the most popular questions we get in a sales call/demonstration. For anyone that has met with us or is a current customer knows our [...]

July 7th, 2021|

Earth Day 2021

We love helping keep our Earth's water free from backflow by managing backflow programs across the US and Canada. BSI celebrates Earth Day Everyday and contributes by: The essence and [...]

April 7th, 2021|

The Evolution of Submitting Test Reports

For years, backflow testers in the field had many tedious tasks that went into their everyday jobs. Testing the backflow assemblies was just a small part of what they had to do. While [...]

December 1st, 2020|

Water Facts

The facts below clearly illustrate the importance water has on this planet. Water is so vital to our entire existence it is the reason we all must do our part in conserving, recycling [...]

October 6th, 2020|

Meet the Staff #9

Ladies and Gentleman I'd like to introduce to you, one of our newest members, Carrie Martin! Carrie started at the end of January and we were lucky enough to get to know her before we [...]

September 22nd, 2020|

On the Road Again

Since the pandemic called COVID-19 started a few months ago, the normal world we all live in has come to a grinding halt.  The “stay at home” or “shelter in place” orders keep us from [...]

September 8th, 2020|

Customer Spotlight: Monee, IL

We recently sat down with our wonderful customer Shannon from Monee, IL. Shannon has worked with BSI since 2015 and we wanted to hear what she had to say about her experience. How has [...]

August 25th, 2020|

Tips on Working from Home

Let's face it, most of us our doing it right now even as you read this. Working from home has become a challenge the majority of people have had to face. While our offices may look di [...]

August 11th, 2020|

Meet the staff #8

Vanessa is a part of our Client Support Team here at BSI. She has worked with us for a little over two years now! When asked about her favorite part of working for BSI Online, she say [...]

July 28th, 2020|

Partners

Most people, when they hear outsourcing, get scared. Whether the fear of the contractor “replacing” their job or fear of not getting the same service as you would be handling the job i [...]

July 14th, 2020|

Customer Spotlight: Liberty Utilities (California)

We recently sat down with Vanessa Lumley,  a Water Quality Programs Specialist from Liberty Utilities  (California) and one of our newer customers to ask a few questions about their B [...]

June 30th, 2020|

The Cloud

It's in the cloud. I'm sure by now you've heard this term used in most of the technology you use daily. Whether it's additional storage for your photos on your phone or a back up of yo [...]

June 1st, 2020|

Customer Spotlight | Urbandale Water Utility

It's hard to imagine 7 years ago today, but back then, Richard Kerby of Urbandale, IA needed help with the administrative tasks involved in running their backflow program, all while tr [...]

May 19th, 2020|

COVID-19 and BSI

BSI values the health and safety of our employees and customers. In light of the ongoing COVID-19 outbreak, we are taking the steps necessary to ensure that we are doing our part to p [...]

April 7th, 2020|

Covid 19 and Water

In light of the Covid-19 outbreak, we have been hearing questions about the health and safety of our drinking water. BSI has always been dedicated in protecting our most precious reso [...]

March 24th, 2020|

Water Boil Advisory

Jon Snow told the world that, "Winter was coming." Not to be confused with John Snow who famously told the world water should be "filtered and boiled before it is used". This is one o [...]

February 25th, 2020|

Backflow Preventer Test Kit

The singular piece of equipment used to perform backflow prevention assembly testing is the Backflow Preventer Test Kit.  It makes complete sense that the care and maintenance of your [...]

February 13th, 2020|

Single Use Bottles

Recent studies have shown that Americans use on average 50 billion water bottles each year and climbing, though only recycle 23% of the plastic bottles when finished. This means that [...]

January 8th, 2020|

Plumbers Without Borders

Plumbers Without Borders is a grassroots effort, born from the desire to help people in dire need, where human suffering and disease is caused in part by a lack of safe plumbing and h [...]

December 9th, 2019|

Winterize Your Irrigation System

When the calendar flips to October, the first hints of fall arrive with it.  We look forward to the weekend football games, outdoor campfires with family and friends, going to the cou [...]

October 28th, 2019|

Customer Spotlight: Granbury, Texas

Just over a year ago, the City of Granbury, TX was bogged down with the administrative tasks involved in running their backflow program. They decided to partner with BSI Online to han [...]

August 6th, 2019|

Grand Mailing Day

We all know that mailing in our line of business is a long, tedious, and expensive process. It can add unwanted stress and take up so much time that could be used somewhere else. We a [...]

July 10th, 2019|

Customer Spotlight | Downers Grove

The Village of Downers Grove, Illinois has been a customer of BSI for over 9 years. They were one of our first online customers and we are so humbled for Downers Grove to continually [...]

June 18th, 2019|

Irrigation System and Backflow Testing 

A cross-connection is defined as any real or potential connection that could contaminate or pollute the public water system or your drinking water. Backflow is the reversal of the dir [...]

June 6th, 2019|

Meet the Staff #4

Meet Katie Rager, our Vice President of Business Development. She is a die-hard Cubs fan and an amazing mom of 2. Katie has been with BSI for over 18 years. She makes sure our munic [...]

May 21st, 2019|

Meet the Staff #3

Chrissy is our Customer Service Manager here at BSI, and she has been with us for almost 5 years now. Her favorite part of the job is some coworkers who will be lifelong friends! Sh [...]

April 16th, 2019|

Type ll Assemblies

Everything You Need to Know | By: Jody Hill, Director of Field Operations Through the evolution process of backflow prevention assemblies, the detector assembly was created for use pr [...]

April 2nd, 2019|

Spotlight – Butler County

Butler County transitioned to BSI Online in July of 2017. They were utilizing software but still had to handle all the manual data entry from test reports, check on tester credentials [...]

March 19th, 2019|

Meet the Staff #2

This is Doug, our Director of Marketing here at BSI. He has been with us for 12 years, and his main duty is to do whatever Brad tells him to do. ???? His favorite part of the job is [...]

March 5th, 2019|

The Great Isolation vs Containment Debate: Part 1

Comprehensive Cross-Connection Control Programs vs. Backflow Tracking Programs  “In any distribution system, potential cross-connections and therefore sources of contamination can be [...]

February 19th, 2019|

Meet the Staff

We'd like to introduce... Brad Stancampiano | Executive Vice President Brad is another one of our BSI veterans, who has been with us for 14 years! As far as his job duties around h [...]

January 22nd, 2019|

Customer Spotlight

Town of Southern Pines, North Carolina The Town of Southern Pines transitioned to BSI Online in late 2015. Their program started small with 93 devices and it was a traditional, manual [...]

January 8th, 2019|

History of Cross Connection Control

Part 2, 20th Century Cross Connection In Part 1 of this series, we took a quick look back at the beginning of water systems and what eventually led up to the need for Cross Connection [...]

November 27th, 2018|

History of Cross Connection Control

Part 1, Looking Back In order for us to understand the history of where cross connection control began, we must first take a look back to the history of plumbing and water distributio [...]

November 13th, 2018|

Baby Steps

“Small changes can make a big difference.” Today we are talking about what a comprehensive backflow program looks like. We repeatedly hear from utility operators, public works directo [...]

October 23rd, 2018|

What’s In A Word? Assembly Vs. Device

Have you ever taken notice that words, through repeated improper usage, eventually become the norm? And nobody questions it anymore as it becomes a part of our daily lexicon. When I tr [...]

October 9th, 2018|

The Importance of Vital Device Information

If an incident were to occur and there was no record of what type of device, size, location, previous test history, who tested the device, or proof the tester is/was licensed, there c [...]

September 25th, 2018|

Series: What’s in a Word

Cross-connection Vs. Backflow Let’s discuss two words in the industry that are too often interchanged and should not be – cross-connection and backflow.  Despite popular usage, thes [...]

September 5th, 2018|

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